Re-ranking is the process of refining the order of search results to ensure the most relevant information appears at the top. It’s a powerful tool that saves time, reduces frustration, and makes searching more productive—whether you’re looking for a document at work or browsing online.

Information on the internet is meant to be found. Internal data is different — it is created to be used, and being able to find it later is an afterthought. Knowledge workers spend 1.5-2 hours per day just hunting for data.

Ambiguity in wordplay can be the source of a great deal of humor, as in the classic Ronnie Corbett sketch, My Blackberry Is Not Working. The sketch takes place in a grocery store with a customer complaining that his blackberry is frozen—the fruit, not the once-popular mobile phone.

I recently received an email from a well-respected AI company telling me their system could help me find information in my personal data. All I had to do was upload my data to their very secure website. Not so great.

AI has the potential to transform business operations. However, deploying AI across the enterprise is a difficult and challenging task. CTOs, CIOs, and enterprise architects all face the same three primary obstacles to AI-driven innovation.

The promise of AI tools is seductive: streamlined workflows, automated insights, enhanced productivity. Yet as our collection of AI solutions grows daily, we’re discovering that tool proliferation itself has become our newest challenge. At the heart of this challenge lies data access.

Meeting prep can be more of a time sink than the meeting itself — unless it doesn't get done, in which case the meeting often becomes a waste of time.

I worked with a team rolling out a state-of-the-art AI tool for customer service. Everyone was thrilled. But just weeks before deployment, an adversarial test revealed the model could be tricked into leaking sensitive customer data.

Box is a robust and secure content management platform that is widely adopted and user-friendly. However, if you've interacted with Box's Search API, you might have noticed a limitation: it only returns document titles, not the matching body text.